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[Handle-info] Commissioning Handle Server

To: "Handle-Info@cnri.reston.va.us" <Handle-Info@cnri.reston.va.us>
Subject: [Handle-info] Commissioning Handle Server
From: Andrew Devenish-Meares <adevenis@une.edu.au>
Date: Wed, 12 Nov 2014 04:44:05 +0000
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Hi List,

We are currently trying to implement Handle servers for the University 
of New England (in Australia).

We have installed the software (7.3.1) and have a development and 
production prefix allocated.

The software is installed on server with a private IP, public access is 
via our F5 load balancer, which permits all outbound connections, and 
forwards connections on ports 2641 (TCP/UDP) and 8000 (TCP) to the 
server from the public IP.  Our Firewall allows connections from outside 
the University on these ports to this address.

Following the Technical Manual to step 2.5, we start the server OK, 
launch the admin tool and click on "Authenticate".  We enter the prefix, 
index and using Public/Private Key choose our admpriv.bin file.

When we click "OK" we get the following on the shell window:
   sending HDL-UDP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to [2001:550:100:6::4]:2641
   sending HDL-TCP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to [2001:550:100:6::4]:2641
   sending HDL-HTTP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to [2001:550:100:6::4]:8000
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 134.76.10.100:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 134.76.10.100:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 134.76.10.100:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 63.123.152.246:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 63.123.152.246:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 63.123.152.246:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 218.241.99.150:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 218.241.99.150:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 218.241.99.150:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.20.9:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.20.9:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.20.9:2641
   sending HDL-UDP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 38.100.138.131:2641
   sending HDL-UDP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 38.100.138.131:2641
   sending HDL-UDP request (version=2.2; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 38.100.138.131:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.1.179:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.1.179:2641
   sending HDL-UDP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 132.151.1.179:2641
   sending HDL-TCP request (version=2.1; oc=1; rc=0; snId=0 crt caCrt 
noAuth expires:Thu Nov 13 02:58:52 EST 2014 0.NA/1959.11.dev [ ] [300, 
]) to 134.76.10.100:2641
     received HDL-TCP response: version=2.1; oc=1; rc=1; snId=0 crt 
caCrt noAuth expires:Thu Nov 13 03:00:40 EST 2014 0.NA/1959.11.dev
     index=300 type=HS_PUBKEY rwr- 
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

and a popup appears saying "Authentication Failed"

Nothing seems to be logged in the access or error logs.

We would appreciate any suggestions at this point.

Thanks

Andrew

-- 
Andrew Devenish-Meares
Solutions Analyst
Information Technology
University of New England
Armidale   NSW   2351

e:  adevenis@une.edu.au
p:  02 6773 4098
w: http://une.edu.au/itd
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